1. A 50% non-refundable deposit is required to hold any animal for up to 14 days. If the animal has not been picked up after 14 days, the deposit is considered forfeit and the animal will be placed back up for sale.
2. Shipping is available for all animals at the buyer's expense and weather permitting. The cost of shipping is $175 for 1-2 chinchillas , $250 for 3-5, and $275 for 5-7. Shipping is an additional cost that is not included in the animal's price. Shipping can be done through United or Alaska Airlines. Please check your nearest airport. No shipping will be done during the summer months for the safety of the chinchillas. We currently only offer shipping within the United States.
3. All animals come with a 10 day health guarantee. In the unlikely event of an ailment, illness or death, the animal must be seen by a licensed veterinarian. The veterinarian must submit a report to RDZC ranch specifying the possible underlying cause of the ailment, illness or death with a timeline of symptom onset. If the animal is found to have a pre-existing condition due to breeding, I will replace the animal with one of equal value. No refunds will be given and no veterinary costs will be covered by RDZC Ranch.
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